tag:www.gov.uk,2005:/algorithmic-transparency-recordsFind out how algorithmic tools are used in public organisations organisation Department for Transport2025-05-29T09:16:24+01:00HM Governmenttag:www.gov.uk,2005:/algorithmic-transparency-records/dvla-drivers-medical-casework-system2025-05-29T09:16:24+01:00DVLA: Drivers Medical Casework SystemA casework system which uses decision trees to assist DVLA staff in assessing the users' ability to drive based on responses to medical questionnaires inputted by the user.tag:www.gov.uk,2005:/algorithmic-transparency-records/national-highways-highways-webchat2025-02-10T07:52:58+00:00National Highways: Highways Webchat The National Highways chatbot provides customers with an additional communication channel to get immediate answers to their questions using publicly available information (such as traffic information).tag:www.gov.uk,2005:/algorithmic-transparency-records/dvsa-mot-risk-rating2025-02-10T07:52:06+00:00DVSA: MOT Risk RatingAn algorithm to identify potential non-compliance in MOT testing, and prioritise visits to MOT garages.tag:www.gov.uk,2005:/algorithmic-transparency-records/network-rail-digital-assistant2024-12-17T08:03:53+00:00Network Rail: Digital AssistantChatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.