tag:www.gov.uk,2005:/algorithmic-transparency-records Find out how algorithmic tools are used in public organisations organisation HM Treasury 2025-06-03T10:01:41+01:00 HM Government tag:www.gov.uk,2005:/algorithmic-transparency-records/hmt-hermes-hmts-excerpt-retrieval-messaging-system 2025-06-03T10:01:41+01:00 HMT: HERMeS (HMT's Excerpt Retrieval Messaging System) A Q&A chatbot which allows HMT staff to search HMT documents from the knowledge base, reducing time to find, read and access information. tag:www.gov.uk,2005:/algorithmic-transparency-records/ns-and-i-customer-chatbot 2025-02-27T07:59:45+00:00 NS&I: Customer Chatbot A chatbot used by customers of NS&I to obtain answers to product and service queries. tag:www.gov.uk,2005:/algorithmic-transparency-records/hmt-correspondence-triage-automation-tool 2024-12-17T08:00:47+00:00 HMT: Correspondence Triage Automation Tool Automates steps when triaging correspondence. tag:www.gov.uk,2005:/algorithmic-transparency-records/hmt-modelling-policy-engine 2024-12-17T08:00:19+00:00 HMT: Policy Engine UK PolicyEngine UK is an open-source microsimulation model of the UK tax and benefit system. The model estimates tax liabilities and benefit entitlement in the Family Resources Survey dataset from given policy parameters and st…