Guidance

Local authority duty to refer emails

Updated 28 September 2018

Applies to England

漏 Crown copyright 2018

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This publication is available at /government/publications/homelessness-duty-to-refer/local-authority-duty-to-refer-emails

The email addresses below can be used by public bodies to make a referral to local authority homelessness teams where they believe that someone is homeless or threatened with homelessness, in accordance with their duties under the duty to refer.

These email addresses are ones which local housing authorities have informed the Department they will be using.

If the local housing authority you would like to make a referral to is not on this list or the email address is no longer working, further information on contact details can be found at: Help from your council if you鈥檙e homeless or at risk of homelessness.

Local authority Duty to refer email address
Allerdale District Council dutytorefer@allerdale.gov.uk
Aylesbury Vale District Council dutytorefer.av@buckinghamshire.gov.uk
Babergh District Council dutytorefer@baberghmidsuffolk.gov.uk
Barnet dutytorefer@barnet.gov.uk
Barnsley Borough Council dutytorefer@barnsley.gov.uk
Barrow-in-Furness Borough Council dutytorefer@barrowbc.gov.uk
Basildon Borough Council dutytorefer@basildon.gov.uk
Basingstoke & Deane Borough Council dutytorefer@basingstoke.gov.uk
Bassetlaw District Council housing.needs@bassetlaw.gov.uk
Barking and Dagenham housingadviceservice@lbbd.gov.uk
Bath and North East Somerset Council dutytorefer@bathnes.gov.uk
Bedford Borough Council dutytorefer@bedford.gov.uk
Bexley dutytorefer@bexley.gov.uk
Birmingham City Council dutytorefer@birmingham.gov.uk
Blaby District Council dutytorefer@blaby.gov.uk
Blackburn with Darwen Borough Council dutytorefer@blackburn.gov.uk
Bolton Borough Council dutytorefer@bolton.gov.uk
Boston Borough Council dutytorefer@boston.gov.uk
Bournemouth Borough Council bournemouthdutytorefer@bcpcouncil.gov.uk
Bracknell Forest Borough Council housing.options@bracknell-forest.gcsx.gov.uk
Bradford City Council dutytorefer@bradford.gov.uk
Braintree District Council dutytorefer@braintree.gov.uk
Breckland District Council dutytorefer@breckland.gov.uk
Brent dutytorefer@brent.gov.uk
Brentwood Borough Council dutytorefer@brentwood.gov.uk
Brighton and Hove City Council dutytorefer@brighton-hove.gov.uk
Bristol City Council dutytorefer@bristol.gov.uk
Bromley dutytorefer@bromley.gov.uk
Bromsgrove District Council dutytorefer@bromsgrove.gov.uk
Broxbourne Borough Council dutytorefer@broxbourne.gov.uk
Broxtowe Borough Council dutytorefer@broxtowe.gov.uk
Buckinghamshire Council Aylesbury Vale: dutytorefer.av@buckinghamshire.gov.uk
Buckinghamshire Council Chiltern: cdcdutytorefer.csb@buckinghamshire.gov.uk
Buckinghamshire Council South Bucks: sbdcdutytorefer.csb@buckinghamshire.gov.uk
Bury Borough Council dutytorefer@bury.gov.uk
Cambridge City Council dutytorefer@cambridge.gov.uk
Camden dutytorefer@camden.gov.uk
Cannock Chase District Council dutytorefer@cannockchasedc.gov.uk
Canterbury City Council dutytorefer@canterbury.gov.uk
Carlisle City Council dutytorefer@carlisle.gov.uk
Castle Point District Council dutytorefer@castlepoint.gov.uk
Central Bedfordshire Council dutytorefer@centralbedfordshire.gov.uk
Charnwood Borough Council dutytorefer@charnwood.gov.uk
Cherwell District Council homelessreferrals@cherwell-dc.gov.uk
Cheshire East Council dutytorefer@cheshireeast.gov.uk
Chichester District Council dutytorefer@chichester.gov.uk
Chiltern District Council dutytorefer@chiltern.gov.uk
Christchurch Borough Council christchurchdutytorefer@bcpcouncil.gov.uk
City of York Council dutytorefer@york.gov.uk
Colchester Borough Council dutytorefer@colchester.gov.uk
Copeland Borough Council dutytorefer@copeland.gov.uk
Cornwall Council dutytorefer@cornwallhousing.org.uk
Coventry City Council dutytorefer@coventry.gov.uk
Crawley Borough Council dutytorefer@crawley.gov.uk
Croydon dutytorefer@croydon.gov.uk
Dacorum Borough Council dutytorefer@Dacorum.gov.uk
Darlington Borough Council dutytorefer@darlington.gcsx.gov.uk
Dorset Council dutytorefer@dorsetcouncil.gov.uk
Dudley Borough Council dutytorefer@dudley.gov.uk
Durham County Council dutytorefer@durham.gov.uk
East Cambridgeshire District Council housingservices@eastcambs.gov.uk
East Hertfordshire District Council dutytorefer@eastherts.gov.uk
East Lindsey District Council dutytorefer@e-lindsey.gov.uk
East Northamptonshire District Council housing@east-northamptonshire.gov.uk
East Staffordshire Borough Council dutytorefer@eaststaffsbc.gov.uk
Eastbourne Borough Council housingneedsreferrals@lewes-eastbourne.gov.uk
Eastleigh Borough Council dutytorefer@eastleigh.gov.uk
Fareham Borough Council dutytorefer@fareham.gov.uk
Fenland District Council dutytorefer@fenland.gov.uk
Forest Heath District Council dutytorefer@westsuffolk.gov.uk
Fylde Borough Council dutytorefer@fylde.gov.uk
Gateshead Borough Council dutytorefer@Gateshead.gov.uk
Gedling Borough Council dutytorefer@gedling.gov.uk
Gloucester City Council dutytorefer@gloucester.gov.uk
Gosport Borough Council dutytorefer@gosport.gov.uk
Great Yarmouth Borough Council dutytorefer@great-yarmouth.gov.uk
Hackney dutytorefer@hackney.gov.uk
Haringey dutytorefer@haringey.gov.uk
Harrogate Borough Council dutytorefer@harrogate.gov.uk
Harrow dutytorefer@harrow.gov.uk
Hart District Council dutytorefer@hart.gov.uk
Hartlepool Borough Council dutytorefer@hartlepool.gov.uk
Hastings Borough Council housingadvice@hastings.gov.uk
Havant Borough Council dutytorefer@havant.gov.uk
Havering dutytorefer@havering.gov.uk
High Peak Borough Council dutytorefer@highpeak.gov.uk
Horsham District Council dutytorefer@horsham.gov.uk
Hounslow dutytorefer@hounslow.gov.uk
Huntingdonshire District Council dutytorefer@huntingdonshire.gov.uk
Hyndburn Borough Council strat@hyndburnbc.gov.uk
Ipswich Borough Council housing.options@ipswich.gov.uk
Islington dutytorefer@islington.gov.uk
Kensington and Chelsea dutytorefer@rbkc.gov.uk
Hull City Council dutytorefer@hullcc.gov.uk
Kingston Upon Thames dutytorefer@kingston.gov.uk
Kirklees Borough Council dutytorefer@kirklees.gov.uk
Knowsley Borough Council dutytorefer@knowsley.gov.uk
Lambeth dutytorefer@lambeth.gov.uk
Lancaster City Council dutytorefer@lancaster.gov.uk
Leeds City Council dutytorefer@leeds.gov.uk
Leicester City Council dutytorefer@leicester.gov.uk
Lewes District Council housingneedsreferrals@lewes-eastbourne.gov.uk
Lewisham dutytorefer@lewisham.gov.uk
Lichfield City Council dutytorefer@lichfielddc.gov.uk
Lincoln City Council dutytorefer@lincoln.gov.uk
Liverpool City Council dutytorefer@liverpool.gov.uk
Maldon District Council dutytorefer@maldon.gov.uk
Malvern Hills District Council dutytorefer@malvernhills.gov.uk
Manchester City Council dutytorefer@manchester.gov.uk
Mid Devon District Council dutytorefer@middevon.gov.uk
Mid Suffolk District Council dutytorefer@baberghmidsuffolk.gov.uk
Middlesbrough Borough Council dutytorefer@middlesbrough.gov.uk
Mole Valley District Council housing@molevalley.gov.uk
New Forest District Council dutytorefer@nfdc.gov.uk
Newark & Sherwood District Council dutytorefer@newark-sherwooddc.gov.uk
Newcastle Upon Tyne City Council dutytorefer@newcastle.gov.uk
Newcastle-Under-Lyme Borough Council dutytorefer@newcastle-staffs.gov.uk
Newham dutytorefer@newham.gov.uk
North Devon District Council dutytorefer@northdevon.gov.uk
North East Lincolnshire Council dutytorefer@nelincs.gov.uk
North Hertfordshire District Council dutytorefer@north-herts.gov.uk
North Kesteven District Council dutytorefer@n-kesteven.gov.uk
North Lincolnshire Council dutytorefer@northlincs.gov.uk
North Norfolk District Council dutytorefer@north-norfolk.gov.uk
North Northants Council housingoptions@northnorthants.gov.uk
North Warwickshire Borough Council dutytorefer@northwarks.gov.uk
Northumberland County Council housinghomeless@northumberland.gov.uk
Norwich City Council dutytorefer@norwich.gov.uk
Oldham Borough Council housing.options@oldham.gov.uk
Oxford City Council dutytorefer@oxford.gov.uk
Pendle Borough Council dutytorefer@pendle.gov.uk
Plymouth City Council dutytorefer@plymouth.gov.uk
Poole Borough Council pooledutytorefer@bcpcouncil.gov.uk
Preston City Council dutytorefer@preston.gov.uk
Reading Borough Council dutytorefer@reading.gov.uk
Redcar and Cleveland Borough Council dutytorefer@redcar-cleveland.gov.uk
Redditch Borough Council dutytorefer@redditchbc.gov.uk
Reigate & Banstead Borough Council dutytorefer@reigate-banstead.gov.uk
Richmond upon Thames dutytorefer@richmond.gov.uk
Richmondshire District Council dutytorefer@richmondshire.gov.uk
Rochdale Borough Council dutytorefer@rochdale.gov.uk
Rochford District Council dutytorefer@rochford.gov.uk
Rushcliffe Borough Council dutytorefer@rushcliffe.gov.uk
Rushmoor Borough Council dutytorefer@rushmoor.gov.uk
Ryedale District Council dutytorefer@ryedale.gov.uk
Salford City Council dutytorefer@salford.gov.uk
Sefton Borough Council dutytorefer@sefton.gov.uk
Selby District Council dutytorefer@selby.gcsx.gov.uk
Sheffield City Council dutytorefer@sheffield.gov.uk
Shropshire Council housingoptions@shropshire.gov.uk
Slough Borough Council dutytorefer@slough.gov.uk
Solihull Borough Council housingoptions@solihull.gov.uk
Somerset Council dutytorefer@somerset.gov.uk
South Buckinghamshire District Council dutytorefer@southbucks.gov.uk
South Cambridgeshire District Council dutytorefer@scambs.gov.uk
South Gloucestershire Council dutytorefer@southglos.gov.uk
South Holland District Council dutytorefer@sholland.gov.uk
South Kesteven District Council dutytorefer@southkesteven.gov.uk
South Lakeland District Council dutytorefer@southlakeland.gov.uk
South Oxfordshire District Council dutytorefer@southandvale.gov.uk
Southampton City Council dutytorefer@southampton.gov.uk
Southwark dutytorefer@southwark.gov.uk
St Albans City Council dutytorefer@stalbans.gov.uk
St Edmundsbury Borough Council dutytorefer@westsuffolk.gov.uk
St Helens Borough Council dutytorefer@sthelens.gov.uk
Staffordshire Moorlands District Council dutytorefer@staffsmoorlands.gov.uk
Stevenage Borough Council dutytorefer@stevenage.gov.uk
Stockport Borough Council dutytorefer@stockport.gov.uk
Stockton-on-Tees Borough Council dutytorefer@stockton.gov.uk
Stoke-on-Trent City Council dutytorefer@stoke.gov.uk
Suffolk Coastal District Council dutytorefer@eastsuffolk.gov.uk
Sunderland City Council dutytorefer@sunderland.gov.uk
Sutton dutytorefer@encompass-latc.co.uk
Tameside Borough Council dutytorefer@tameside.gov.uk
Tandridge District Council dutytorefer@tandridge.gov.uk
Teignbridge District Council dutytorefer@teignbridge.gov.uk
Tendring District Council dutytorefer@tendringdc.gov.uk
Test Valley Borough Council dutytorefer@testvalley.gov.uk
Tewkesbury Borough Council dutytorefer@tewkesbury.gov.uk
Thanet District Council dutytorefer@thanet.gov.uk
Three Rivers District Council dutytorefer@threerivers.gov.uk
Thurrock Council dutytorefer@thurrock.gov.uk
Torridge District Council dutytorefer@torridge.gov.uk
Trafford Borough Council dutytorefer@trafford.gov.uk
Vale of White Horse District Council dutytorefer@southandvale.gov.uk
Wakefield City Council dutytorefer@wakefield.gov.uk
Waltham Forest dutytorefer@walthamforest.gov.uk
Wandsworth dutytorefer@wandsworth.gov.uk
Watford Borough Council dutytorefer@watford.gov.uk
Waveney District Council dutytorefer.wdc@eastsuffolk.gov.uk
Waverley Borough Council dutytorefer@waverley.gov.uk
Welwyn Hatfield Borough Council dutytorefer@welhat.gov.uk
West Lindsey District Council dutytorefer@west-lindsey.gov.uk
Windsor and Maidenhead access.services@rbwm.gov.uk
Wyre Council Housingoptions@wyre.gov.uk
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