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You can claim back the security deposit or guarantee for goods you:听

• imported into the UK temporarily
• moved from Great Britain (England, Scotland and Wales) to Northern Ireland to use temporarily before moving them back to Great Britain
• processed or repaired听
• imported for a specific use

Who can claim

You can make an online claim if you are:听

• an importer
• a customs agent
• a freight forwarder or express operator, acting on behalf of the importer
• a business, importing goods for commercial use

Who cannot claim online听

You will not be able to make an online claim if:鈥�听

• you have already received a reminder letter听
• the Movement Reference Number (MRN) has already been used for another claim听
• you are a private individual
• the Temporary Admission, inward processing or authorised use period has ended

Instead, you鈥檒l need to do one of the following for your claim to be reviewed:听

• email HMRC鈥檚 National Temporary Admission team at ntis@hmrc.gov.uk and send evidence of the goods export, such as your export declaration
• submit a Bill of Discharge for inward processing using an authorisation by declaration听
• submit a Bill of Discharge for authorised use using an authorisation by declaration

When to claim

Temporary Admission

Temporary Admission can be used for up to 24 months (depending on the goods you import).听

You must submit the claim after you鈥檝e discharged the goods, and before the end of the Temporary Admission period. 听

Inward processing and authorised use

Inward processing and authorised use can be used for up to 6 months.听

You must submit the claim after you鈥檝e discharged the goods, and no later than 30 days after the end of the inward processing or authorised use period.

What you鈥檒l need

To claim a security deposit or guarantee you鈥檒l need:

• an import Movement Reference Number (MRN)听
• evidence of discharge (this may be another import MRN or an export MRN)听
• details on how long the goods were declared to be in the UK at the time of import
• information on how the goods were used
• the payee鈥檚 bank details鈥�听
• your contact and address details鈥�听
• to know the amount you are claiming

You鈥檒l also need any supporting documents. Files can be up to 9MB each and can include:听

• commercial invoices
• bill of discharge
• import or export declarations
• packing lists
• substitute or diversion entry
• other documents that support your claim

How to claim

Make sure you have all your necessary documents and files ready to upload before you start.听

Sign in with the Government Gateway user ID and password that you used to鈥痵ubscribe to the Customs Declaration Service. This ID will be linked to your鈥�EORI鈥痭耻尘产别谤.

After you鈥檝e made a claim

You鈥檒l get an email from HMRC confirming your claim reference number.

HMRC may contact you to ask for more information if needed.

You can 听by visiting the claims dashboard in the online service.