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Submit a Bulk Claim enables providers to upload Legal Help, Crime Lower and Mediation monthly submissions.

Please note that the new system is not live. We will notify you in advance of the go-live date.

When to submit your claim

You should make your submission between the 1st and 20th of the month following the submission period. For example, your October submission containing work completed up to and including 31 October should be made between 1 and 20 November. Try to make sure your submission is at the beginning of the month as this allows maximum time to offer support and resolve any questions.

Please note, that providers will be updated when SaBC has been made available for use with your October submission.

How to claim

All claims for controlled work, mediation and crime lower work must be submitted via Submit a Bulk Claim (SaBC).

SaBC is a digital billing service that allows and validates monthly submissions online and calculates fees.

To access Submit a Bulk Claim, you will need to have a verified account with Sign in to legal aid services (SILAS) and Submit a Bulk Claim will need to have been added to your profile. Once this has been done, and you are logged into SILAS, you will be able to click on a link to access the Submit a Bulk Claim landing page. See the for guidance on how to create an account with and use SILAS.

How SaBC works

Providers will be able to access the service via SILAS and can upload their bulkload or case management system exported data file directly into SaBC. The service will check the file and calculate the price of each claim within it. If any information is missing or if fundamental errors have been made within the submission, it will be rejected prior to calculating costs.

You can find further information on how to use SaBC in the Guide to SaBC which will be released shortly.

Changes for providers

Unlike in CWA, providers are unable to enter the details of each claim directly into SaBC 鈥� instead the submission must be uploaded via a bulkload spreadsheet export or via a file exported from their case management system (updated CSV, XML, and TXT exports).

Using the bulkload spreadsheet and compatibility

If your case management system isn鈥檛 compatible with SaBC, you can still bulkload your submission data using the 听(MS Excel Spreadsheet,聽10 MB).

You can find further details on the completion of the spreadsheet in the 听(MS Word Document,聽1.94 MB)

In light of the introduction of SaBC and the聽updating of the Provider bulkload spreadsheet, the聽claim amendment request forms聽will be updated and published prior to the launch of the system. These forms will reflect the addition of the new 鈥楩ee Code鈥� field.

Each claim will need to include a new, single fee code

This change has been required to enable us to deliver the new service at speed.

Starting with your October 2025 submission, (due to be submitted in November 2025) you will need to include the new fee codes for them to be accepted by the new service.

The CWA monthly submissions contingency will end on Monday 20 October 聽聽and future claims must be made in Submit a Bulk Claim in order to receive monthly payments.聽

To support you to make this change, we are working with software vendors who are updating their systems to accommodate and enable the new fee codes. Most vendors have confirmed that they are going to auto-generate the codes in the claim exports.聽聽

We acknowledge that this is a considerable change and we are working as hard as possible to minimise the impact for providers, including working with a group of providers to design the service. However, due to the need to deliver a working service as early as possible, the initial release will only support the submission and pricing of claims.

We are developing a full suite of training and guidance and will begin rolling this out as soon as possible. As a first step, we wanted to provide you with key information on the new system to help you prepare for implementation.

• (MS Excel Spreadsheet, 174 KB)
• (PDF,聽143 KB,聽3 pages)
• (MS Word Document, 171 KB)

You will need to include the new fee codes in October submissions as they are prepared this month.

Claims relating to the contingency period

Most software vendors have also confirmed that they can enable claim exports generated during the contingency period to be re-run with the new codes included, which supports our intention to require all April 2025 to September 2025 submissions to be made in Submit a Bulk Claim. However, we recognise that there may be additional work for you to update claim exports from the contingency period and we are continuing to explore options to minimise this. We will confirm how we will ask you to approach these imminently.

Calculating value of an outcome

Upon successful uploading and acceptance of the submission, SaBC will price each line and will provide the total value of the submission.

Providers will also be able to view the calculated price of each line of the submission and can click on each individually to view how that sum has been determined.

In future, providers will be able to export the details of the claims and the calculated price, from SaBC.

The value for each claim will be calculated will be in accordance with the relevant provisions in the respective Civil/Crime Remuneration Regulations and Standard Civil/Crime Contracts, with further information available in the reporting codes guidance below.

Reporting New matter starts for controlled work and mediation

鈥楴ew matter starts鈥� is the LAA contracting term used for controlled work and mediation, e.g., the first meeting a provider has with a client.

How to report new matter starts depends on what method of submission you鈥檙e using.

LAA鈥檚 bulkload spreadsheet

Enter new matter starts into the controlled matter start form (CMSF) area of the spreadsheet.

CMS file

Contact your software supplier to find out if your CMS bulkload file contains your new matter starts.

Guidance Documents

罢丑别听听(PDF,聽1.67 MB,聽172 pages) includes help on selecting the appropriate Fee Code and other codes (e.g. matter types) when reporting completed civil and mediation work.

The 听(PDF,聽2.33 MB,聽135 pages) includes help on selecting the appropriate Fee Code and other codes (e.g. stage reached) for completed criminal work. The changes made are also summarised in the 听(PDF,聽527 KB,聽37 pages)

The (MS Word Document, 3.73 MB) sets out instructions on how to use the new system, SaBC, to bulk upload a monthly submission for Civil (Legal Help), Crime Lower or Mediation for legal aid providers.

Contact

Email SubmitABulkClaimQueries@justice.gov.uk if you have any questions regarding your submission.

We understand this is a significant change, at short notice, and are committed to working closely with you to support a smooth transition.

We are keen to understand more about your monthly submissions, how you usually submit and the impacts of this change on your usual operations, you can help us by sharing your feedback using this link聽 -聽.