Further support

Information on how to contact HMRC for further information.

Contact HMRC Import and Export General Helpline for:

  • general import and export advice
  • completing the application form

Authorisation by Declaration听

For Authorisation by Declaration enquiries contact:

National Temporary Admission Seat (NTAS)
HMRC 5th Floor
Three New Bailey
New Bailey Street
Salford
M3 5FS

Email: ntis@hmrc.gov.uk听
Phone: 0300 322 7064听

Full authorisation听

Enquiries related to a full authorisation should be directed to your designated supervising office (this will also be detailed in your authorisation letter).

Customs authorisations team听

For customs authorisations enquiries contact:

Customs Authorisations Team
HM Revenue and Customs听
BX9 1GZ听

Email: customsauthorisations@hmrc.gov.uk
Phone: 0300 322 9453听
Monday to Thursday: 9am - 4pm听
Friday 9am to 3pm

If you are a large business, please contact your customer relationship manager.

Temporary Admission team

For C108 and C110 enquiries contact the Temporary Admission team:听

Temporary Admission Team
BT NCH听
HM Revenue and Customs听
BX9 1GZ听

Email: citex.temporaryadmissionsteam@hmrc.gov.uk听听听
Phone: 0300 058 3736

Other Enquiries听

For all other enquiries contact:

National Clearance Hub (NCH)听
5th Floor
Three New Bailey
New Bailey Street
Salford
M3 5FS