IHTM36375 - Recording penalties: enquiry not required
Where you have decided after risk assessment (IHTM36144) not to pursue a penalty at the outset, or the file is returned to you as the caseworker with instructions that a penalty will not be pursued, you should select the 鈥淓nquiry not required鈥 tab and record the date and the reason you are not pursuing the penalty. Save the record. You should then close the penalty record (IHTM36376).