Product Safety Report: Robotic Massage Cushion (2507-0082)

Product Safety Report for Robotic Massage Cushion presenting a high risk of electric shock.

Summary

Product: Robotic Massage Cushion

Hazard: The product presents a high risk of electric shock as the transformer is poorly constructed and fails to meet the minimum creepage and clearance distances.

Corrective action: The import has been rejected at the border and destroyed.

Product information

Type Electrical appliances and equipment – Chair Massager
Model JB-100B (Massager), DEL-XT121 (Adaptor)
Barcode S500051000529109408
Country of Origin China
Product Description Electric massage seat for use in cars.
Product Report and Image

Hazard

The product presents a high risk of electric shock as the transformer is poorly constructed and fails to meet the minimum creepage and clearance distances. The internal build quality also required improvement and featured poor quality soldering with wires soldered directly to the PCB.  Over time, these inadequate internal connections may loosen, causing the product to become live. The user may receive an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets etc. (Safety) Regulations 1994.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD notification number: 2507-0082

Notified by: Local Authority Trading Standards

Updates to this page

Published 29 July 2025