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This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.
Frequently asked questions about the Tenant Satisfaction Measures.
These video guides give insight into the work of the Regulator of Social Housing
The forms you need to complete to apply for registration as a provider of social housing.
What you need to do it you want to make a referral to the Regulator of Social Housing.
This rent standard applies from 1 April 2023 to 31 March 2024
This guide is a helpful guide for anyone considering applying for registration, and for those that advise applicants on applying to register as a social housing provider.
This publication sets out the principles of the Regulator of Social Housing鈥檚 (RSH) fee-charging scheme and practical guidance about its operation.
Our plan for undertaking landlord inspections.
How RSH uses, and intends to use, its statutory regulatory and enforcement powers and certain general powers (from 1 April 2024)
What to do if you live in social housing and you have a problem with your home or landlord
How we will approach consumer regulation from 1 April 2024.
The Tenant Involvement and Empowerment Standard is one of four consumer standards that registered providers of social housing must comply with.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
If we are investigating a landlord due to suspected serious failings, we may place them on our聽gradings under review list.
Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.
An explanation of the information the regulator requires from private registered providers who undertake certain constitutional changes and restructures. The documents on this page are now effective (from 1 April 2024) and a鈥�
Information about RSH's regulatory standards, how we regulate registered providers, our information requirements and other guidance
The Home Standard is one of four consumer standards that registered providers of social housing must comply with.
Information about our governance, fees, corporate agreements and the RSH stakeholder survey
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